Terms & Condition
By placing an order on this website, you are agreeing to the following terms and conditions:
- Payments via credit cards:Visa, Mastercard and Paypal.
- Payments via Paypal Account: For overseas clients, please make payment using above-mentioned credit cards if Paypal account payment is not successful.
- No fixing of delivery time is allowed during festive seasons.
- We reserve the right to replace any items with another of equivalent or higher value depending on availability in the event that the selected flowers are not available/in season or the materials are out of stock.
- We provide free local delivery islandwide except for Sentosa where an additional S$25 delivery change will apply.
- To provide full and correct address of recipient as well as contactable phone number or mobile number for each order.
- For same day delivery, orders must come in by 2pm (S’pore time).
- Deliveries to hotels, hospitals, funeral parlours etc; are at the risk of the sender. For delivery to hospitals, the patient’s Room No.or his/her full name according to his/her I/C must be provided.
- If a redelivery is required due to incorrect address given or that no one is around to receive the flowers, a redelivery charge of $20 will apply.
- Any cancellation must be made at least 24 hours in advance,otherwise a 50% cancellation fee is applicable. For order where delivery has been attempted, the full price will apply.
- Any complaints must be made immediately or within 2 days from date of delivery and images of damaged flowers must be emailed to us in its original packing for us to investigate the matter.
SG Florist Pte Ltd
Email : firstname.lastname@example.org